Frequently Asked Questions
Below is a list of the most common questions we get about Router Port Forwarding. If your question isn't answered, please contact us.
Q. Which computers will Router Port Forwarding work on?
A. Router Port Forwarding will work on Windows 2000, xp system, Vista, Windows 7, 8 and above system.
Q. Why i see dialog box with the message "Failed to find router"?
A. Please make sure your router's UPnP option is enabled!", this is often because that your router's UPnP option is disabled. Please login into your router and enable this option. If you still get this error, you should set your windows firewall or other firewall you installed, open port 1900 of UDP and port 2869 of TCP.